Terms and Conditions
1. Company Information
This website is operated by:
E Fletcher (Chesterfield) Ltd.
Burley Close
Chesterfield
Derbyshire
S40 2UB
United Kingdom
2. General Information
These Terms and Conditions apply to all use of this website and to all orders placed with E Fletcher (Chesterfield) Ltd.
By placing an order through this website, you agree to be bound by these Terms and Conditions.
We reserve the right to amend these Terms at any time without prior notice. Any changes will apply to future orders.
3. Products
We supply aftermarket OEM-quality parts for heavy machinery.
All product descriptions, specifications, and images are provided for guidance only. While we aim for accuracy, minor variations may occur.
4. Pricing and Payment
All prices are shown in GBP (£) unless otherwise stated.
We accept payment via WooPayments, including debit/credit card transactions.
For business customers with approved credit accounts, payment terms and credit limits may be agreed separately. Payment must be made within the agreed terms. We reserve the right to suspend supply if accounts become overdue.
5. Orders
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to pricing errors, stock availability, or suspected fraudulent activity.
6. Delivery
Delivery times are estimates only and may vary depending on stock availability and courier performance.
We are not liable for delays outside of our control.
Risk of goods passes to the customer upon delivery.
7. Returns
Returns are handled in accordance with our Returns Policy, which is available on our website.
Items must be returned in accordance with that policy to qualify for a refund or replacement.
8. Warranty
All warranties are provided by the original manufacturer where applicable.
We do not provide independent warranties unless explicitly stated. Any warranty claims must be made in accordance with the manufacturer’s terms.
9. Liability
We accept no liability for indirect, incidental, or consequential loss arising from the use or installation of our products.
It is the customer’s responsibility to ensure parts are suitable for their intended application before installation.
10. Product Suitability
Customers are responsible for verifying compatibility of parts before purchase or installation. If in doubt, professional advice should be sought.
11. Force Majeure
We are not liable for failure or delay in performance caused by events outside our reasonable control, including but not limited to supply chain disruption, transport delays, or industrial action.
12. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
